Returns & Refunds Policy

Returns & Refunds Policy

At Arch Country Auto, we want you to be completely satisfied with your purchase.

Returns
You have 30 days from the date of delivery to request a return.

To be eligible for a return:
- The item must be unused and in original condition
- It must be in the original packaging
- Proof of purchase is required

Non-returnable items:
- Used or installed products
- Custom or special-order items

Refunds
Once we receive and inspect your return, we will notify you of the approval status.

If approved:
- Refunds will be processed to your original payment method
- It may take 5–7 business days for the amount to reflect in your account

Exchanges
We only replace items if they are defective or damaged.
Please contact us to initiate an exchange.

Shipping Costs
- Return shipping costs are the responsibility of the customer unless the item is defective or incorrect
- Original shipping charges are non-refundable

Damaged or Incorrect Items
If you receive a damaged or wrong product, please contact us within 48 hours of delivery with images.

Contact Us
For any return or refund queries, please contact:
Email: support@archcountryauto.com